Delivery terms
1. General provisions.
1. 1. These Delivery Terms (the "Terms") govern the activation of memberships and the delivery of goods on the website www.chickimap.com (the "Website"). The Buyer confirms having read the Terms during registration or, when purchasing goods, by ticking the relevant consent box before payment. The Terms are also publicly available in the footer of the Website.
2. Activation of memberships (service plans).
2. 1. The service is considered purchased from the moment the Buyer, having selected the desired service plan, completes the payment.
2. 2. When paying via online banking: a) the Buyer fills in the details and selects a payment method; b) the Seller redirects the Buyer to the Paysera.com page and transfers the payment details; c) Paysera.com redirects to the online banking system of the Buyer's chosen bank, where the Buyer confirms the payment; d) after confirming the payment, the Buyer is returned to the Website.
2. 3. An organisation user provides the organisation's name, institution code, address and contact details during registration. The system automatically generates an invoice. The account is activated upon receipt of payment. For public-sector institutions, account activation is possible from the date the invoice is issued.
2. 4. Upon receipt of payment, a payment confirmation email is sent to the email address provided by the Buyer, and the purchased service plan is activated for the specified period from that moment. If the Buyer has paid but has not received access, the Buyer may contact the Seller with proof of payment regarding plan activation.
3. Delivery of digital goods.
3. 1. Digital goods (PDF files) are delivered electronically: immediately after payment, an email with the payment confirmation, the invoice and the download links is sent to the email address provided by the Buyer.
3. 2. Download links are valid indefinitely. The Seller reserves the right to change the links for security or technical reasons, having informed the Buyer in advance and provided new links.
3. 3. If the email has not arrived, the Buyer should first check the spam folder. If the email cannot be found or has been lost, the Buyer may contact the Seller at info@chickimap.com – the links will be re-sent.
3. 4. The Buyer is responsible for providing a correct email address when placing the order.
4. Physical goods.
4. 1. Physical goods are currently not sold in the Website's shop. If they are introduced, these Terms will be supplemented with the delivery procedure for physical goods (delivery methods, timeframes and fees will be indicated before placing an order).
5. Final provisions.
5. 1. The Seller reserves the right to amend or supplement the Terms at any time. The current version of the Terms, with the date of the last update, is always available on the Website.
5. 2. Questions regarding the Terms are accepted by email at info@chickimap.com or via the contact details in the "Contacts" section of the Website.
1. 1. These Delivery Terms (the "Terms") govern the activation of memberships and the delivery of goods on the website www.chickimap.com (the "Website"). The Buyer confirms having read the Terms during registration or, when purchasing goods, by ticking the relevant consent box before payment. The Terms are also publicly available in the footer of the Website.
2. Activation of memberships (service plans).
2. 1. The service is considered purchased from the moment the Buyer, having selected the desired service plan, completes the payment.
2. 2. When paying via online banking: a) the Buyer fills in the details and selects a payment method; b) the Seller redirects the Buyer to the Paysera.com page and transfers the payment details; c) Paysera.com redirects to the online banking system of the Buyer's chosen bank, where the Buyer confirms the payment; d) after confirming the payment, the Buyer is returned to the Website.
2. 3. An organisation user provides the organisation's name, institution code, address and contact details during registration. The system automatically generates an invoice. The account is activated upon receipt of payment. For public-sector institutions, account activation is possible from the date the invoice is issued.
2. 4. Upon receipt of payment, a payment confirmation email is sent to the email address provided by the Buyer, and the purchased service plan is activated for the specified period from that moment. If the Buyer has paid but has not received access, the Buyer may contact the Seller with proof of payment regarding plan activation.
3. Delivery of digital goods.
3. 1. Digital goods (PDF files) are delivered electronically: immediately after payment, an email with the payment confirmation, the invoice and the download links is sent to the email address provided by the Buyer.
3. 2. Download links are valid indefinitely. The Seller reserves the right to change the links for security or technical reasons, having informed the Buyer in advance and provided new links.
3. 3. If the email has not arrived, the Buyer should first check the spam folder. If the email cannot be found or has been lost, the Buyer may contact the Seller at info@chickimap.com – the links will be re-sent.
3. 4. The Buyer is responsible for providing a correct email address when placing the order.
4. Physical goods.
4. 1. Physical goods are currently not sold in the Website's shop. If they are introduced, these Terms will be supplemented with the delivery procedure for physical goods (delivery methods, timeframes and fees will be indicated before placing an order).
5. Final provisions.
5. 1. The Seller reserves the right to amend or supplement the Terms at any time. The current version of the Terms, with the date of the last update, is always available on the Website.
5. 2. Questions regarding the Terms are accepted by email at info@chickimap.com or via the contact details in the "Contacts" section of the Website.
